Steps To Fix Wifi Connected But Internet Not Working Error

Nothing can be more annoying with router other than the error: Wifi connected but internet not working.
So, if you are also struggling with the same error, here’s your solution to it.

Where to Start?

As soon, you see the error, execute the following steps:

1. Check your modem and ensure all lights are blinking including Internet LED.
2. Next, check the DSL and power light on router. If none of them is flashing- it implies the issue is with Internet connection.
   
   Note: If LED light on router is flashing red then do refer guide: Netgear router red light error.
3. In case, everything is fine with router and modem, try connecting other devices on the same network. If they are able to connect with router Internet, it implies the issue is with device and its wifi adapter.
4. At last, if none of the devices connects to Internet then, it’s the corrupt DNS cache.

Note: Do visit the troubleshooting guide if Netgear router can’t connect to internet.

Once you are able to find the source of Internet-connected but no internet access issue, it’s time to fix them one by one.

Solution to Wifi Connected but Internet not working error

If you are unable to find what causes your Internet not to work on device but connect with router then, follow the steps as given (in sequence):

Solution 1: Resolve the problem with Internet Connection

Here are your steps:

1. Open routerlogin.net window and enter the router settings.
2. Enable SSID for both 2.4 GHz and 5.0 GHz.
3. Then, make sure they both have different network name assigned and security is set to WPA2 [AES].
4. Next, check the Ethernet and all other cables connected to modem, router and your wifi accessing device. If you find them broken or damaged in any form that disrupts the service- REPLACE them.
5. If you can't find any light flashing on modem then, contact your Internet service provider for the resolution. As it points towards their server error.
6. Other than this, if you find any flickering light over the router or detect that there's red light on router then, learn steps to fix red light on Netgear router.
7. For amber color light flickering on router, check the guide Orange light on Netgear router for the resolution.

Solution 2: Fix Device problem to resolve Internet connected but no internet

For this, here’s your troubleshooting process:

When all other devices like your computer are able to access the Internet but the android or iPhone then:

1. Simply, restart your router, modem, and mobile to reload the boot software.
2. If that doesn’t fix your Internet access issue then, go to Network settings of your mobile and tap on Network you want to fix.
3. Enter its credentials and confirm the network name and password matched with the one assigned to router.
4. Next, check and disable all other networks enabled on device like your mobile hotspot, proxy server, or any VPNs.
5. If the error Internet connected but no internet access android still prevail, go to device settings again.
6. Tap on Network and Settings option & navigate to reset network option.
7. Touch 'Confirm' button to allow the network reset.
8. After it completes, add the network name again and connect your device to it.

Important: If it's Internet connected but not working on Windows 7, then you need to change adapter settings to automatic and provide manual address for Server DNS.

Solution 3: Troubleshoot DNS Cache Conflict

For this, you need to open command prompt in windows device and type ‘ipconfig/flushdns’ to clear all the corrupt DNS cache from the network.

Still struggling with Wifi connected but no internet access issue? Refer the advanced guide: Internet connected but not working.

Or contact routerlogin professionals for expert and advanced guidance at 1-866-317-4606.